1. Introduction
Welcome to Microjob360, a micro job platform connecting employers with skilled workers worldwide. We are committed to protecting your privacy and ensuring you have a positive experience on our platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our micro job platform, including job posting, job completion, payment processing, and related services.
2. Information We Collect
We collect information necessary to provide our micro job platform services. The information we collect includes:
2.1 Account Information
- Name, email address, and password (for credential-based accounts)
- Profile information including phone number, country, address, and bio
- Profile picture (if provided)
- Authentication information from third-party providers (Google, Telegram) when you use OAuth
- Referral code and referral relationships
2.2 Financial Information
- Deposit and earning balance information
- Transaction history including deposits, withdrawals, payments, and earnings
- Payment method information (processed securely through third-party payment gateways)
- Withdrawal account details (bank account, payment wallet information)
2.3 Job and Work Information
- Job postings including job descriptions, requirements, images, and proof questions
- Job submissions and proof of work (text responses and images)
- Job reservations and completion status
- Job approval/rejection decisions and feedback
2.4 KYC Verification Information
- Government-issued identification documents (front and back images)
- Selfie verification images
- Country and personal identification details
- KYC verification status and admin notes
2.5 Device and Technical Information
- Device fingerprinting data (browser type, operating system, device model, screen resolution)
- IP address and geolocation data (country, region, city)
- Device hardware information (memory, CPU cores)
- Browser and platform information
- Session and login activity data
- Device tracking to prevent fraud and ensure platform security
2.6 Communication Information
- Telegram account information (if connected for 2FA or notifications)
- Email communications and notifications
- Support tickets and customer service interactions
3. How We Use Your Information
We use the information we collect for the following purposes:
- Service Provision: To provide, operate, and maintain our micro job platform, including job posting, job completion, payment processing, and account management
- Payment Processing: To process deposits, withdrawals, job payments, and referral bonuses, and to maintain accurate balance records
- Identity Verification: To verify user identity through KYC processes, prevent fraud, and ensure platform security
- Job Matching: To match workers with appropriate jobs based on location, device requirements, and other criteria
- Quality Control: To review job submissions, approve or reject work, and maintain service quality standards
- Security and Fraud Prevention: To detect and prevent fraudulent activity, unauthorized access, and abuse of our platform through device fingerprinting and activity monitoring
- Communication: To send notifications, updates, and respond to your inquiries and support requests
- Account Management: To manage user accounts, enforce platform policies, and handle account suspensions or terminations
- Referral Program: To track and process referral bonuses and maintain referral relationships
- Platform Improvement: To analyze usage patterns, improve our services, and develop new features
- Legal Compliance: To comply with applicable laws, regulations, and legal processes
4. Information Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
- Payment Processors: We share payment information with third-party payment gateways (such as MJPay, Cryptomus) to process deposits and withdrawals
- Image Hosting: Job proof images and KYC documents are uploaded to third-party image hosting services (imgBB) for storage and delivery
- Service Providers: We may share information with service providers who assist us in operating our platform, such as cloud hosting, email services, and analytics providers
- Legal Requirements: We may disclose information if required by law, court order, or government regulation, or to protect our rights and the safety of our users
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity
- With Your Consent: We may share information with your explicit consent for specific purposes
5. Data Security
We implement comprehensive security measures to protect your information:
- Encryption of sensitive data in transit and at rest
- Secure password hashing using industry-standard algorithms
- Two-factor authentication (2FA) via Telegram for sensitive operations like withdrawals
- Device fingerprinting and IP tracking to detect and prevent unauthorized access
- Regular security audits and vulnerability assessments
- Access controls limiting employee access to personal information on a need-to-know basis
- Secure payment processing through PCI-compliant third-party providers
While we take reasonable steps to secure your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to protecting your data to the best of our ability.
6. Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations:
- Account information is retained while your account is active and for a reasonable period after account closure for legal and business purposes
- Transaction records are retained for at least 7 years to comply with financial regulations and tax requirements
- KYC documents are retained as required by anti-money laundering (AML) and know-your-customer (KYC) regulations
- Job postings and submissions may be retained for quality control and dispute resolution purposes
- Device fingerprinting and security logs are retained for fraud prevention and security analysis
7. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request access to the personal information we hold about you
- Correction: Update or correct inaccurate or incomplete information through your account settings
- Deletion: Request deletion of your account and associated data, subject to legal retention requirements
- Data Portability: Request a copy of your data in a structured, machine-readable format
- Opt-Out: Unsubscribe from marketing communications (account-related notifications cannot be opted out of)
- Account Closure: Close your account at any time through account settings or by contacting support
To exercise these rights, please contact us through our contact page. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.
8. Cookies and Tracking Technologies
We use cookies, device fingerprinting, and similar tracking technologies to:
- Maintain your login session and authentication state
- Track device and browser information for security and fraud prevention
- Remember your preferences and settings
- Analyze platform usage and improve our services
- Implement Cloudflare Turnstile for bot protection and security
You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our platform.
9. Third-Party Services
Our platform integrates with third-party services that have their own privacy policies:
- Payment Gateways: Payment processing is handled by third-party providers. Please review their privacy policies for information on how they handle your payment data
- OAuth Providers: When you sign in with Google or Telegram, their privacy policies govern the information they share with us
- Image Hosting: Images are stored on third-party image hosting services subject to their terms and privacy policies
- Cloudflare: We use Cloudflare for security, performance, and bot protection services
10. Children's Privacy
Our platform is not intended for users under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete such information promptly. If you believe we have collected information from a child, please contact us immediately.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our platform, you consent to the transfer of your information to these countries. We take appropriate safeguards to ensure your information receives adequate protection in accordance with this Privacy Policy.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of our platform after such changes constitutes acceptance of the updated Privacy Policy.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at our contact page or email us at [email protected]. We are committed to addressing your privacy concerns promptly and transparently.